Cancellation Policy

Last updated: August 2026

We know plans change, especially when you’re traveling. Here’s how cancellations, rescheduling, and refunds work for bookings made through angkorwatphotographer.com.

How Payment Works

When you book a photoshoot with us, payment is collected upfront to confirm your session. We hold this payment securely and only release it once your shoot is complete, so you’re not paying a photographer in advance for a service that hasn’t happened yet. This gives you a straightforward way to cancel or get a refund if your plans change before your shoot takes place.

Rescheduling

Things happen, especially with weather at Angkor Wat, so we’re flexible about moving your shoot to a different date or time. If you need to reschedule, just let us know as early as possible, ideally at least 24 hours before your booked session, and we’ll do our best to find a new slot that works for you. There’s no extra charge for rescheduling as long as you give us reasonable notice.

Cancellations

Because we hold your payment until after your shoot, cancelling is simple. If you cancel at least 24 hours before your scheduled session, you’ll receive a full refund. If you cancel with less than 24 hours’ notice, we may deduct a small fee to cover the photographer’s reserved time, since they’ve already blocked out that slot for you and turned away other bookings.

Weather and Circumstances Beyond Our Control

Angkor Wat shoots happen outdoors, so weather can occasionally get in the way. If we need to cancel or postpone your shoot due to heavy rain, closures at the temples, or other circumstances outside our control, we’ll work with you to reschedule at no extra cost, or offer a full refund if rescheduling isn’t possible.

No-Shows

If you don’t show up for your scheduled session without letting us know in advance, it’s treated the same as a late cancellation and isn’t eligible for a refund.

How Refunds Are Processed

Approved refunds are returned to the original payment method used at booking, through ABA PayWay. Please allow a few business days for the refund to appear, depending on your bank or card provider’s processing times.

Contact Us

If you need to reschedule, cancel, or have any questions about a booking, reach out to us at info@angkorwatphotographer.com as early as you can, so we can sort it out with you.